2010年7月30日 星期五

McAfee Framework Service can't start

Delete FrameworkManifest.xml and reinstall the Common Management Agent (CMA):
It is necessary to delete FrameworkManifest.xml because it may not be removed or replaced when an uninstall/re-install is undertaken.

Step 1 - Allow VSE files and settings to be modified (VirusScan Enterprise 8.5i and higher only)

Click Start, Programs, McAfee, VirusScan Console.
Right-click Access Protection, then select Properties.
Select Common Standard Protection.
Select Prevent modification of McAfee files and settings and disable this option.
Click OK.

Step 2 - Delete FrameworkManifest.xml and reinstall CMA
Delete FrameworkManifest.xml from the following path:

For VSE 8.5i (running on Windows Vista)
x:\Program Data\McAfee\Common Framework

For VSE 8.5i (running on Windows XP and earlier)
x:\Documents and Settings\All Users\Application Data\McAfee\Common Framework

For VSE 8.0i (running on Windows XP and earlier)
x:\Documents and Settings\All Users\Application Data\Network Associates\Common Framework

Restart your computer.
Re-install the Common Management Agent (CMA) / ePO agent.

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